Contact Us
We’re here to help. Take a moment to look at FAQs, or ask our customer service team for help.
For any immediate enquiries regarding an upcoming show, please phone the relevant theatre Box Office on the number below.
To help us manage your email enquiry effectively, please ensure you include the name of the show, your reference number, and as much information as possible.
Customer Service:
Group & School Bookings:
Access Enquiries:
Ticket Enquiries:
For any new or existing ticket purchase enquiries, please contact the relevant theatre Box Office. Please note, our Box Office teams are only able to assist with bookings made directly with Nimax Theatres. If you have made a booking through a third-party agent, please contact your original point of sale.
Apollo Theatre
Garrick Theatre
Palace Theatre
@sohoplace
Duchess Theatre
Lyric Theatre
Vaudeville Theatre
Non-Ticketing Related Enquiries:
For all non-ticketing related enquires regarding a specific theatre, please speak to venue staff at the relevant Stage Door.
Apollo Theatre
Garrick Theatre
Palace Theatre
@sohoplace
Duchess Theatre
Lyric Theatre
Vaudeville Theatre
Head Office:
The Nimax Theatres head office is open standard business days and located behind the Vaudeville Theatre on The Strand.
Please note, our Head Office does not deal with ticket sales. Please contact the relevant box office or ticket agency any existing or new ticket purchase enquiries.
